About the Program
Discover the path to a rewarding career in healthcare administration by enrolling in the Excellence through Community Engagement and Learning (EXCEL) Medical Administrative Assistant training program. The no-cost, 6-month program will get you the training and hands-on experience you need to make a real impact in the healthcare industry. Our unique collaboration with UCSF guarantees a transformative experience, including a paid internship that sets you apart from the competition.
Program Details
- The 11-week live virtual classroom training for this program is May 6 – July 17, 2025
- The 16-week paid internship (32 hours/week) at UCSF is July 22 – November 7, 2025
- Participants will receive ongoing internship support throughout the duration of the program
- This program offers post-internship job placement assistance
Eligibility
- Applicants must attend one live Zoom session listed in the “Take the Next Step” section below
- Must be a resident of San Francisco County
- Must be 18 years of age or older and interested in securing meaningful employment with opportunities for economic growth
- Must be able to provide a U.S. high school diploma, GED, or equivalency with translation
- Must be eligible for the JobsNOW! Program. Priority to CalWORKS (adults with children receiving cash assistance) and CAAP (single adults receiving cash assistance)
- Should have a valid authorization to work in the United States, such as U.S. citizenship, permanent residency, or an employment authorization card
- Be in good standing San Francisco State University – College of Professional & Global Education (not owe outstanding fees and be eligible to enroll)
- Must be able to provide updated immunizations record and pass occupational health screening
- Must provide proof of Covid-19 vaccination
What You’ll Learn
- Key elements of healthcare administration including operations, policies, and more
- Interpersonal and customer service best practices, including front desk reception, telephone procedures, and email etiquette
- Best practices for organizing and managing patient panels, appointments and scheduling
- Fundamentals of medical terminology, medical billing, coding, and handling electronic medical records
- Microsoft Office Suite with emphasis on Excel, Outlook, Teams, and Word for increased productivity
- Best practices in job searching, interview preparation, and crafting a high impact resume
Career Snapshot
As of 2023, the average wage range for Medical Administrative Assistants in CA is $18.41 – $28.16 per hour, with a 2023-2028 job growth projection of 8%.
Some possible career pathways for this occupation include:
- Health Technologist
- Correspondence Clerk
- Treatment Coordinator
- Medical Records Specialist
- Executive Assistant
~ Ket, EXCEL Alum
Take the Next Step
Applications will open on March 3. Sign-up for our newsletter below to be alerted when application opens.
The tuition and fees of this program is $20,480 per person, but is no charge for participants thanks to our generous supporters. We invest heavily in our training programs to help you advance your career without financial barriers. Whether you’re starting out or looking to change careers, our training can open new doors and empower you to take the next step in your professional life, all at no cost to you.
Jobseekers
