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Medical Administrative Assistant

About the Program

Discover the path to a rewarding career in healthcare administration by enrolling in the Excellence through Community Engagement and Learning (EXCEL) Medical Administrative Assistant training program. The no-cost, 6-month program will get you the training and hands-on experience you need to make a real impact in the healthcare industry. Our unique collaboration with UCSF guarantees a transformative experience, including a paid internship that sets you apart from the competition.

Program Details

  • The 11-week live virtual classroom training for this program is May 6 – July 18, 2024
  • The 16-week paid internship at UCSF is July 22 – November 7, 2024
  • This program includes 11 weeks of live virtual classroom training and 16 weeks of paid internship for 32 hours/week at UCSF
  • Participants will receive ongoing internship support throughout the duration of the program
  • This program offers post-internship job placement assistance


  • Applicants must attend one live Zoom session listed in the “Take the Next Step” section below
  • Must be a resident of San Francisco County
  • Must be 18 years of age or older and interested in securing meaningful employment with opportunities for economic growth
  • Must be able to provide a U.S. high school diploma, GED, or equivalency with translation
  • Must be eligible for the JobsNOW! Program
  • Should have a valid authorization to work in the United States, such as U.S. citizenship, permanent residency, or an employment authorization card
  • Be in good standing San Francisco State University – College of Professional & Global Education (not owe outstanding fees and be eligible to enroll)
  • Must be able to provide updated immunizations record and pass occupational health screening
  • Must provide proof of Covid-19 vaccination

What You’ll Learn

What You’ll Learn
  • Key elements of healthcare administration including operations, policies, and more  
  • Interpersonal and customer service best practices, including front desk reception, telephone procedures, and email etiquette 
  • Best practices for organizing and managing patient panels, appointments and scheduling 
  • Fundamentals of medical terminology, medical billing, coding, and handling electronic medical records 
  • Microsoft Office Suite with emphasis on Excel, Outlook, Teams, and Word for increased productivity  
  • Best practices in job searching, interview preparation, and crafting a high impact resume  

Career Snapshot


As of 2022, the average wage range for Medical Administrative Assistants in CA is $19 – $29 per hour, with a 2021-2031 job growth projection of 15%.  

Some possible career pathways for this occupation include:

  • Health Technologist
  • Correspondence Clerk
  • Treatment Coordinator
  • Medical Records Specialist
  • Executive Assistant 
Ket JVS EXCEL Headshot

JVS provided everything I needed to get a job after my internship.

~ Ket, EXCEL Alum

Take the Next Step

We are not currently accepting applications for this program. Sign-up for our newsletter below to be alerted when application opens.


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